All banks advised to start family pension within 1 month from the receipt of death certificate

The Ministry of Finance had observed that considerable numbers of pensioners’ grievances received in CPAO pertain to late commencement of family pension after the death of the pensioners. The report prepared by CPAO revealed that in many cases conversion of pension to family pension took more than 6 months which is a serious matter of concern, it noted. Taking into consideration the sensitiveness of the issue, all banks were advised to start the family pension within one month from the receipt of the death certificate from the family pensioner so that they will not face any financial hardship. Banks were also advised to give the acknowledgement of receipt of application/ death certificate received from the family pensioners for start of family pension.