All Chief Commissioners' Conference highlight transformative role of AI

The Central Goods and Services Tax (CGST), Central Excise and Customs, Bhopal Zone, organised an All Chief Commissioners' Conference on Customs matters at Bhopal, Madhya Pradesh on 15-16 February, 2024. Sanjay Kumar Agarwal, Chairman, Central Board of Indirect Taxes and Customs (CBIC), presided over Chief Commissioners Conference. The conference centred around ‘Ease of Compliance’ in Customs functions which included sessions on Technology, Customs engagement with different Government Departments, process simplification for the Trade etc. The matters discussed include use of AI and other technology needs in customs functioning and have a transformative approach in Customs automation. The issues related to process standardisation, improved grievance redressal and logistics improvements which can support the trade facilitation were also discussed.