Income tax refunds in limbo
I had filed my return for FY 2019-20 as early as in July 2020 and it showed a refund of over Rs 31,000 due to me. I have been waiting for the refund for the last over 13 months. This is the efficiency shown by the income tax department in refunding taxpayers' money while they show great alacrity in deducting and keeping citizens' money. Their new portal doesn't work and is a headache for all those try to access it. They have even renamed their Complaints portal as "Grievances" as if we are all mendicants.
Krish
Krish