Grievance regarding schemes offered by Tata Sky DTH Services
Appellant had a personal grievance regarding schemes offered by Tata Sky DTH Services. He sought information about the schemes offered by Tata Sky DTH Services to its retail customers and the regulatory actions which can be taken by TRAI against service providers where they do not give the credit of the schemes offered by them to the eligible customers. The Commission observed that the TRAI is the controlling authority and therefore, whatever information was accessible u/s Sec 2(j) of the RTI Act by them was given. Further, the applicant’s plea that updated information should be given is considered in the interest of justice as the PIO also had admitted that the hyperlink given may not be working due to change of website domain etc. The CIC ruled that no action is taken on the complaint as no malafide intent could be found on the part of the PIO. However, in terms of the second appeal, the PIO was directed to make an effort to obtain the information from the service provider and the inputs received be forwarded to the appellant within 7 days from the date of receipt of the order.
Comments
The case law shows how the regulatory authority can be used to obtain information from a private service provided who is otherwise not covered under the definition of public authority.
Citation: Akshay Kumar Malhotra v. Telecom Regulatory Authority of India in CIC/TRAOI/A/2021/147091+ CIC/TRAOI/C/2021/145847, Date of Decision: 19/09/2022
Dr. Anuradha Verma (dranuradhaverma@yahoo.co.in) is an expert on RTI matters and has co-authored the books RIGHT TO INFORMATION - LAW AND PRACTICE and PIO’s guide to RTI. Apart from her weekly article here, her other articles can be read at the website of RTI Foundation of India at the link: www.rtifoundationofindia.com
Comments
The case law shows how the regulatory authority can be used to obtain information from a private service provided who is otherwise not covered under the definition of public authority.
Citation: Akshay Kumar Malhotra v. Telecom Regulatory Authority of India in CIC/TRAOI/A/2021/147091+ CIC/TRAOI/C/2021/145847, Date of Decision: 19/09/2022
Dr. Anuradha Verma (dranuradhaverma@yahoo.co.in) is an expert on RTI matters and has co-authored the books RIGHT TO INFORMATION - LAW AND PRACTICE and PIO’s guide to RTI. Apart from her weekly article here, her other articles can be read at the website of RTI Foundation of India at the link: www.rtifoundationofindia.com