Working of the online RTI Portal
Dissatisfied due to non-receipt of any response from the PIO, the Appellant filed a Second Appeal before the CIC after approaching the FAA. The CIC observed that in many cases in response to queries about their non-response to RTI applications, the PIOs concerned say that they have no access to the online RTI portal. Hence, the outgoing PIO must inform the new incumbent PIO about the user id and password of the department online RTI portal. Moreover, the PIOs also complain about the malfunctioning of the portal. Hence, under Section 25(5) of the RTI Act, the CIC advised the PIO, Headquarter Delhi Jal Board, to oversee that proper training for the handling of RTI matters including access to online RTI portal and about its proper functioning is ensured to the CPIOs and others connected with the RTI implementation in the department. The CIC held that it is a matter of extreme importance for the implementation of the RTI Law.
Comments
It is the responsibility of the outgoing PIO to land over the charge of the pending cases and also user id and password of the department online RTI portal. If the same has not been done, appropriate action must be initiated against the culprit.
Citation: Mr. Avnish Kumar Tyagi v. Delhi Jal Board, CIC/DELJB/A/2022/656815-UM; Date of Decision: 22.05.2023
Dr Anuradha Verma (dranuradhaverma@yahoo.co.in) is a RTI Consultant currently working with IIM Visakhapatnam. She has co-authored the books, RTI Right to Information - Law and Practice and PIO’s Guide to RTI. She offers consultancy on RTI matters and Third party audit. Her other articles can be read at the website of RTI Foundation of India at the link www.rtifoundationofindia.com
Comments
It is the responsibility of the outgoing PIO to land over the charge of the pending cases and also user id and password of the department online RTI portal. If the same has not been done, appropriate action must be initiated against the culprit.
Citation: Mr. Avnish Kumar Tyagi v. Delhi Jal Board, CIC/DELJB/A/2022/656815-UM; Date of Decision: 22.05.2023
Dr Anuradha Verma (dranuradhaverma@yahoo.co.in) is a RTI Consultant currently working with IIM Visakhapatnam. She has co-authored the books, RTI Right to Information - Law and Practice and PIO’s Guide to RTI. She offers consultancy on RTI matters and Third party audit. Her other articles can be read at the website of RTI Foundation of India at the link www.rtifoundationofindia.com